Airplane Assistance
Department specializing in the reception of Aircraft and Crew, with complete service, from authorizations and releases with ANAC, Infraero and all government bodies, throughout the National territory.
Highly qualified professionals for ground service (handling), as well as all necessary documentation for overflight, landing, stay, takeoff and/or aircraft maintenance.
It is an English designation that covers all services provided on the ground to support aircraft, passengers, luggage, cargo and mail. We provide regularly trained and updated teams in search of standardization of our services.
- Operational Flight Dispatch, with organization of all documents from requesting the flight to Brazil and paying fees
- Loading, Unloading, Towing and Cleaning of Aircraft
- Assistance and control of boarding and disembarking of passengers
- Aircraft supply
- Potable Water Supply (QTA) and (QTU)
- Commissioner
- Mechanics for ground support when necessary
- Transport and Crew Support
- Representation and supervision station
We guarantee a safe, standardized operation within the expected time, using modern and suitable equipment to carry out the following services:
- Load and unload the aircraft (cargo and baggage)
- Sorting and transporting baggage and cargo
- Cabin cleaning and organization
- Push back, GPU e LPU
- QTU e QTA
- Maintenance
We provide assistance, planning and support services ensuring total safety. Depending on the flight route, costs and charges are included, avoiding additional charges for the number of passengers. Marc Air has personalized equipment available, we offer differentiated service and above all, always seeking to exceed customer expectations. We offer:
- Catering Service
- Administrative support
- VIP service
- Operational support (crew)
- Booking hotels and restaurants
- Rental of cars, vans and limousines
- Aircraft booking
- Equipment Supply
- Cargo and baggage (loading and unloading the aircraft)
- Sorting and transporting baggage and cargo
- Cleaning and organizing the cabin
- Push back e GPU
- QTU e QTA
Atendemos o segmento de carga aérea em vários aeroportos. Possuímos equipes especializadas para transportar, manusear, carregar e armazenar todo tipo de carga, e também equipamentos adequados para cada tipo de operação.
Marc Air provides the following cargo services and equipment:
- Full assistance with safety controls, including X-ray, DGR, and decompression
- Loaders
- Intermediation of storage and logistics
- Special handling for valuable, dangerous and vulnerable cargo, and specific cargo
- Operating support (crew)
- Cargo and baggage (loading and unloading the aircraft)
- Screening and transportation of baggage and cargo
- Cleaning and organizing the cabin
- Push back, GPU e LPU
- QTU e QTA
Prepared to receive small and large aircraft, national and international, at several airports in Brazil.
- Flight operation assistance
- Control and inspection of crew, passengers, luggage, cargo and employees
- Implementation of security programs
- Support for irregular operations
- Contact with different airport authorities
- Load control
- Representation and supervision station
- We serve national and international private companies. With a focus on safety, agility and quality, always investing to guarantee the best services
Our customers have a 24 hour, 7 days a week, fully computerized Charter Center with a team prepared to analyze all operational and commercial details relating to their flight needs, providing the most appropriate information and solutions quickly and safely.
Based on customer requests, the best route, the most suitable aircraft, flight times, on-board service, airport infrastructure, in short, everything necessary for the execution of a successful flight, are defined and informed.
